The following table provides an overview of possible privacy risks to which your company may be exposed.
PRIVACY PRACTICE |
If |
then |
Management |
If you don’t effectively manage your privacy program, |
… your customers will take their business elsewhere. |
Notice |
If you do not provide your customer with your privacy notice, |
… you may be in violation of GLBA. |
Choice and Consent |
If you do not provide your customer with the ability to control when you collect, use and disclose their personal information, |
… you may damage customer relations. |
Collections |
If you collect more personal information than necessary, |
… you may create a greater exposure for abuse of that information. |
Use, Retention and Disposal |
If you use the personal information for purposes other than specified, |
… you may lose customer trust. |
Access |
If you don’t give your customers access to their personal information, |
... you run the risk of not having accurate customer data. |
Disclosure to Third Parties |
If your third-party processor uses the personal information of your customers for purposes other than specified in your contract, |
... your customer will still hold you accountable for improper use of that information. |
Security for Privacy |
If you don’t protect your customer’s personal information, |
... you run the risk of a significant security breach. |
Quality |
If you don’t maintain accurate customer data, |
… your targeted marketing and sales may suffer. |
Monitoring and Enforcement |
If you don’t effectively monitor your privacy practices, |
... you may be subject to fines and penalties. |